FAQ

  • Q1:Are you a trading company or a manufacturer?
    A: We have our own factory and the trading company is just for exporting.
  • Q2: Do you provide samples? Is it free or extra?
    A: Yes, we can provide material samples free of charge, but we don't bear the freight.
  • Q3: How long is the approximate delivery time of the product?
    A: It varies from 45 to 90 days depending on the products ordered by the customer.
  • Q4: How is your casting process technology?
    The sand molds are classified into: clay sand, resin sand, and lost foam casting. The molding processes are classified into: manual molding on the ground, vertical line molding, horizontal line molding, and lost foam vacuum casting.
  • Q5: What after - sales services do you offer?
    If foreign customers discover quality issues with the products, the causes of the problems will be traced. For any quality problems caused by the factory, a solution satisfactory to the customer must be provided.
  • Q6: How do I contact you?
    Please send email: admin@hengshengcasting.com to us or call us at +86-13833705565